About the Book: From Command to Empathy
In a world characterized by globalization and the proliferation of rapidly evolving technology, change is a given. However, most leaders and employers take this change in a restrictive sense, implying the need for efficiency, operational improvements and smarter management techniques focused on achieving hard bottom-line driven metrics. This approach, while necessary to keep pace with advances in process, usually overlooks the human element. From Command to Empathy addresses the key gaps in the human dimension, investigates the reasons behind them as well as the nature of the issues that arise due to these gaps. The book offers insights and prognosis, and finally, a pragmatic framework of the traits and attitudes that constitute the makeup of the empathetic leader.
About the Author: Avik Chanda
Avik Chanda holds a graduation degree in Economics from Presidency College and a Masters from the Delhi School of Economics. He started his career in journalism and then moved on to a career in consulting. Suman Ghose is co-founder of Inroads Leadership Development. He holds an undergraduate degree from IIT Kharagpur and an MBA from IIM-B.